ACCPAC CRM is an integrated sales, marketing, customer support and call centre automation solution.
ACCPAC CRM is completely Internet and WAP enabled, providing users access anytime, anywhere via a Web browser or wireless device, such as a PocketPC or WAP-enabled mobile phone.
ACCPAC CRM integrates out-of-the-box with ACCPAC Advantage Series, allowing authorised ACCPAC CRM users efficient access to vital customer, partner and related transactional data. Full integration to other business-critical solutions used every day, such as Microsoft Outlook and Lotus Notes, as well as proprietary systems such as ICAS ensure that CRM is a complete portal to all the data and applications you count on to help you manage your business.
ACCPAC CRM guarantees that customers will have a personalised, consistent, and satisfying experience in every contact they have with the company - regardless of where they touch the company or what means of communication they use.